Shipping And Returns


SHIPPING

Standard Shipping: Orders received by 3:00 p.m. (PT), Monday-Friday, will ship the same day in most cases.

Next Day Air and 2nd Day Air - Orders will ship the same business day if received by 12:00 p.m. (PST) Monday-Friday, however, mm-vintage.com is unable to guarantee that your order will ship on the same business day.

All orders will ship within 2 business days unless noted otherwise.

mm-vintage.com does not ship to P.O. or A.P.O boxes at this time.

mm-vintage.com is not liable for delays in shipping caused by external factors (i.e. weather conditions, natural disasters, acts of terrorism, traffic accidents, etc.)

mm-vintage.com ships via UPS and FedEx for domestic orders including Alaska, Hawaii, Guam, Puerto Rico, and the Virgin Islands.

Standard shipping rates and times are as follows for the United States:

Standard /  Ground / $7 / 3 - 5 Business Days in the Continental US
Two-Day Shipping / $19 / 2 Business Days in the Continental US
Expedited / Next Day / $29 / 1 Business Day in the Continental US

Orders to Alaska, Hawaii, Guam, Puerto Rico, and the Virgin Islands, please add $5.00 to prices above.

 

INTERNATIONAL SHIPPING

We have partnered with a third party to service our international customers.

Once you have created your shopping Cart, choose the "Outside The U.S.?" button. You will then be automatically transferred to a page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

Upon completion of your order, your credit card will be charged for the entire purchase. We will ship the goods to the third party distribution facility where they will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.

 

RETURNS

Item(s) purchased from mm-vintage.com may be returned within 30 days from your receipt of your package for a full refund of the purchase price. A refund will be issued in the original form of payment. MERCHANDISE MUST NOT HAVE BEEN WORN, ALTERED, WASHED, AND MUST BE IN IT'S ORIGINAL CONDITION WITH TAGS. We are not responsible for any damage to items that have been worn, altered or washed. All parts and accessories must be included.

Returns will only be accepted if you purchased your items from mm-vintage.com.  If you purchased product through another retailer, please contact the retailer for your return.

If an item(s) was shipped incorrectly (i.e. wrong item, color, or size), please notify us at customercare@mm-vintage.com. We will gladly issue a full refund for the purchase price including the shipping cost, if applicable. Once we receive the item(s) back, the refund, or replacement will be issued promptly. Mm-vintage.com is not liable for any ordering errors made by the customer. Errors will be validated against the original invoice, and the entire process may take 2-4 weeks.

Any defective item(s) will be considered on a case-by-case basis. If purchased from mm-vintage.com, returns of defective item(s) may qualify for a full refund if received within the 30 day time period pursuant to mm-vintage.com’s return policy. If defective item(s) purchased from mm-vintage.com are received after the 30 day return period, returns will only qualify for partial credit or repair at our sole discretion.

Final sale items are not eligible for return.

Gift cards are not eligible for returns, exchanges or cash value.

To return item(s) purchased from mm-vintage.com, send it to the address below with a copy of the original packing slip and a written explanation of why the item(s) is being returned. If you have misplaced your packing slip, please contact customercare@mm-vintage.com. You may use any courier service convenient for you (e.g. UPS, FedEx, USPS).  Please remember to use a form of shipment that includes tracking information, so that we will be able to confirm receipt of your return.  We also recommend that you purchase insurance for your return shipment. Mm-vintage.com is not responsible for missing or lost packages.  Please note mm-vintage.com is unable to process refunds for merchandise not received. 

Mail your prepaid package to:

MM Vintage

Attn: Online Returns

4715 S. Alameda St

Los Angeles, California 90058


Return shipping costs are the responsibility of the customer.  A refund or credit for shipping may be issued in instances where the item was defective, determined to be mm-vintage.com’s responsibility, or where we made an error in shipping the order (i.e. the wrong item, color, or size was shipped).

Please allow 2-4 weeks from the shipping date for the refund to appear on your bank statement; and 1-2 billing cycles for the credit to appear on your credit card statement.